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Clients Advisor with German Language (4-6h shifts), София град

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Основна информация

Заглавие: Clients Advisor with German Language (4-6h shifts)
Местоположение: София град
Заплата:
Тип: Постоянен

Clients Advisor with German Language (4-6h shifts)

Clients Advisor with German Language (4-6 hour shifts).

Responsibilities:

  • Be first line of enquiry for customer calls;
  • Real-time collection of customers/devices data and validation of its accuracy;
  • Ensures that the customer is entitled to the service, validates customer contract details;
  • Manages the service requests through telephone and provide basic information on the already opened service requests;
  • Keeps call/case documentation as per requirement;
  • Meets the deadlines and keeps the service level agreements.
Requirements:
  • Fluency in German language (both written and spoken);
  • English - B1 level or higher;
  • Excellent communication and customer skills;
  • Accuracy and precision;
  • Ability to work under pressure;
  • Time management skills and ability to work with tough deadlines;
  • Ability to handle multiple tasks at the same time and ability to prioritize.
Benefits:
  • Competitive remuneration package;
  • Work in a multinational corporate environment;
  • Food & Gift vouchers;
  • Additional health coverage;
  • Flexible working time (4-6 hour shifts);
  • Opportunity for development;
  • Regular trainings;
  • Be a part of friendly and motivated team.
If you see yourself in our role, send your CV in English to Adecco.BG.IR@adecco.com

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment N=1814/ 08.12.2014.

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