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Multilingual Global Service Desk

 

Adecco Bulgaria runs 3 projects for Hewlett Packard and we are partnering with them on the Global Delivery Center in Sofia.  We provide managed services for the Global Service Desk, as well as outsatffing and outsourcing services for the IT Operations and Cross Functional Services Pojects.

The main role of the Global Service Desk (GSD) is to provide IT support to customers via phone, email, chat and web requests. GSD is acting as a single point of contact (SPOC) for all end-users and is taking full ownership of each query.

We value and invest in our employees’ professional growth. We offer not only opportunity to impove your career in the field of one of the fastest-growing industries in Bulgaria – IT and Customer Support. We also offer potential candidates the chance to improve their competencies in our free training programs. Check our latest training opportunites and job offers below!

 

Learning and Development Opportunities at GSD

Rounded Rectangle: Kick-start your career! Join our free “German for IT”Courses at Adecco!   ​"German for IT" Language Course

  Don’t miss your chance to polish up your German skills!

  Today Adecco is giving you the chance to develop yourself as a professional in the emerging   IT sector in Bulgaria. We are offering you the opportunity to attend a language Course focused       on “IT German”. Learn more!

 

If you want to register and/or provide more information, please contact us at:

germanacademy.bg@adecco.com

+359 2 489 8383

 

 

Career Opportunities at GSD

 

You already feel confident about your language skills? Then check our latest job offers below!

We offer you the chance to join an enthusiastic team by using your excellent language skills, and acquiring IT skills through our training programs. Adecco’s Global Service Desk at Hewlett-Packard is supporting corporate clients of our partner, in issues related to their everyday computer use: operating systems, office tools, and other applications they’re using.

 

French and German speakers, don't miss our latest offer!

Kick off your career path as a Technical Support Analyst!

 

Today we are giving you the chance to build a career in one of the biggest corporations worldwide at the position of Customer Support Specialist with FRENCH/GERMAN in Adecco’s Global Service Desk (GSD) at Hewlett-Packard. It provides support to corporate clients of our global partner for issues related to their everyday computer use: operating systems, office tools, and other applications they’re using. 

This single workplace provides you access to 3 major international corporations: Adecco, HP, and HP’s desk-specific client. You have the opportunity to join an enthusiastic team by using your excellent language skills, and acquiring IT skills through our training programs.

Our offer:

• Work in a friendly and motivated team
• Various opportunities for professional growth
• Opportunities to practice and enhance your language and technical skills
• One-month initial training
• Work in an international corporate environment

Requirements and responsibilities:

• Fluency in French or German
• Very good level of English
• Advanced Microsoft office skills
• Handling French/German customers regarding technical issues
• Team-spirit; time management and multitasking skills
• Excellent customer and communication skills

If you find our proposal interesting and you meet the above requirements for the position, please, send your CV in English to rositsa.stoyanova@adecco.com or desislava.vasileva@adecco.com !

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.

 

 

 

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