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Account Specialist with Japanese, София град


Job details

Job title: Account Specialist with Japanese
Location: София град
Job type: Постоянен

Account Specialist with Japanese

We are seeking articulate, service oriented, passionate candidates to join our team on the position of:

Account Specialist with Japanese and English language

Your responsibilities:

  • Providing day to day operational service desk support which includes receiving inbound calls, as well as providing web support via live chats, email and portal activities;
  • Processing service orders, answering how-to questions, troubleshooting;
  • Analyzing monthly billing and program reports;
  • General account maintenance;
  • Managing customer relationships with corporate partners;
  • Communicate and collaborate effectively;

Your profile:

  • Excellent level of Japanese and English language;
  • Excellent customer service, telephone, oral and written skills;
  • Relevant experience as per the above duties is considered as strong advantage;
  • Customer orientated, enthusiastic, courteous, assertive and motivated to take charge of both customer engagement and problem resolution;
  • Strong attention to detail;
  • Capable of being self- managed;
  • Proven role model and team player;

Our Offer:

  • Chance to join a corporate and professional environment at a multinational company;
  • Competitive remuneration package including performance-based bonus;
  • Food vouchers;
  • Enrolment in additional medical plan;
  • Nice office location;
  • Flexible working hours.

If you find this position attractive please apply for the position via sending your CV in English in

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment N=1814/ 08.12.2014.

To apply online, you will have to register in our system AdeccoWeb. If you don't have time to go through the registration process, please forward your CV to the email specified in the job offer or contact us directly.

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