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Dispatch Agent with English Language, София град


Job details

Job title: Dispatch Agent with English Language
Location: София град
Job type: Постоянен

Dispatch Agent with English Language

For one of our biggest clients and partners, leader in the field of Information Technologies, we are currently looking for a:

Dispatch Agent with English Language

Job specifics:

•Timely manages the service requests of customers through different access channels. Verifies the request details with the customers;
•Coordinates the resources in a proper manner to the client. Monitors the overall service event to its completion;
•Keeps customers informed on case development status. Provides information to solve customer problem for customer satisfaction;
•Timely elevates and/or escalates complex issues;

Profile requirements:

• Fluency in English
• Customer oriented, assertive and motivated to take charge of both customer engagement and problem resolution
• Excellent oral and written communications skills
• Capable of being self-managed, efficient and flexible
• Good computer literacy – (MS Office)

Our offer:
• Multinational corporate environment
• Excellent working conditions
• Regular working hours
• Opportunities for professional development

To apply for the position send your CV in English!

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment N=1814/ 08.12.2014.

To apply online, you will have to register in our system AdeccoWeb. If you don't have time to go through the registration process, please forward your CV to the email specified in the job offer or contact us directly.

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