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Partner Service Delivery Specialist, София град


Job details

Job title: Partner Service Delivery Specialist
Location: София град
Job type: Постоянен

Partner Service Delivery Specialist

Today we are giving you the chance to build a career with Adecco Bulgaria and one of our biggest clients at the position of:

Partner Service Delivery Specialist with German/Italian/French/Spanish/Russian and English Language


  • Manage all operational matters and quality performance related to assigned channel partners;
  • Communicate guide changes, program changes, etc.;
  • Be the main point of contact for all matters pertaining to partner enquiries, acting as first line contact and taking ownership for queries end to end;
  • Ensure assigned partners make correct financial warranty claims where applicable;
  • Take ownership of partner issues and work to satisfactory resolution;
  • Support and motivate channel Partners to achieve end results;
  • Deliver operational trainings;
  • Help to drive operational improvements for assigned accounts;
  • Work under own initiative and take ownership of issues, ensuring best in class support to partners and customers;
  • Develop a very close working relationship with (country/region) channel team, attending all reviews when required.


  • Fluentin written and verbal English Language;
  • Fluent in German or Italian or French or Spanish or Russian Language;
  • 1-2 years of experience in service delivery is an advantage;
  • Understanding of channel partner business model is an advantage;
  • Ability to influence others;
  • Able to work in a pressured environment working to tight timescales;
  • Strong communication skills;
  • Ability to generate strong relationships internally and externally;
  • Proactive approach to problem resolution.

To apply for the position, please send your CV in Englishto

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment licence from National Agency of Employment N=1814/ 08.12.2014.

To apply online, you will have to register in our system AdeccoWeb. If you don't have time to go through the registration process, please forward your CV to the email specified in the job offer or contact us directly.

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