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Clients Advisor with German Language (4-6h shifts), София град

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Job details

Job title: Clients Advisor with German Language (4-6h shifts)
Location: София град
Salary:
Job type: Постоянен

Clients Advisor with German Language (4-6h shifts)

Clients Advisor with German Language (4-6 hour shifts).

Responsibilities:

  • Be first line of enquiry for customer calls;
  • Real-time collection of customers/devices data and validation of its accuracy;
  • Ensures that the customer is entitled to the service, validates customer contract details;
  • Manages the service requests through telephone and provide basic information on the already opened service requests;
  • Keeps call/case documentation as per requirement;
  • Meets the deadlines and keeps the service level agreements.
Requirements:
  • Fluency in German language (both written and spoken);
  • English - B1 level or higher;
  • Excellent communication and customer skills;
  • Accuracy and precision;
  • Ability to work under pressure;
  • Time management skills and ability to work with tough deadlines;
  • Ability to handle multiple tasks at the same time and ability to prioritize.
Benefits:
  • Competitive remuneration package;
  • Work in a multinational corporate environment;
  • Food & Gift vouchers;
  • Additional health coverage;
  • Flexible working time (4-6 hour shifts);
  • Opportunity for development;
  • Regular trainings;
  • Be a part of friendly and motivated team.
If you see yourself in our role, send your CV in English to Adecco.BG.IR@adecco.com

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment N=1814/ 08.12.2014.

To apply online, you will have to register in our system AdeccoWeb. If you don't have time to go through the registration process, please forward your CV to the email specified in the job offer or contact us directly.

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