Добавено на 3 weeks ago

Consultant with German

Населено мястоOblast Sofia, Sofia, Bulgaria PP Adecco

ПозицияSpecialist

Дата2019-06-19

КатегорияCall Centre and Customer Service




Consultant with German


Consultant with German



Adecco is a Fortune Global 500 Company and the global leader in HR Services. With more than 33 000 full-time employees in 60 countries and territories worldwide, The Adecco Group provides over 1 million people around the world with career opportunities, guidance, and insights.



On behalf of our client, we are looking for experienced professionals for the role of: Consultant with German


 


Responsibilities:
Resolve technical and non-technical questions and inquiries via phone, chat or email from customers, partners, and field reps by answering questions/problems and creating appropriate workarounds or solutions to these problems
Identify and resolve customer’s request, problem or incident using the relevant knowledge base tools and other resources
Testing and evaluating new product releases after a training
Continually learning new product features and maintaining technical expertise in a wide range of products
Participate in all internal meetings and feedback sessions
Collaborate with other team members to provide high-quality support


Requirements:
Excellent command of German and good English
Excellent of MS Office
Good analytical and troubleshooting skills
Previous experience in technical support is an advantage
Excellent time-management skills
The offer includes:
Excellent remuneration package
Excellent social benefits package
Relocation package
Opportunity for a career path in an international company
Extensive training programs
Great office location

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