Добавено на 2 months ago

Customer Support Specialist (Gaming industry)

Населено мястоSofia grad, Sofia, Bulgaria PP Adecco



КатегорияCall Centre and Customer Service

Customer Support Specialist (Gaming industry)

For one of our clients, a global product company which provides casino content, we are looking for driven Customer Support Specialist with strong collaboration skills and entrepreneur mind-set.  

Key duties & responsibilities:
• Provide excellent customer service over the phone, live chat and via email;
• Respond to issues and questions;
• Daily communication with business clients and end- customers;
• Collaborate with the Technology department in regards to product issues;
• Coordinate and assist customers with deposits and withdrawals;  
• Participate in testing of new products and services.

Key requirements & qualifications:
• 1 year of relevant experience preferably in multinational environment. Previous experience in a gaming/gambling role would be an advantage;
• Excellent English- written and verbal;
• Experience with MS Office;
• Friendly and patient manner;
• Detail oriented;
• Ability to multitask and use own initiative;
• Able to spot opportunities to promote additional services.

Our client offers competitive salary, many corporate initiatives, friendly environment and working on shifts. 

If this offer sounds interesting to you, please apply with your resume in English.

Only successful candidates will be contacted. All applications will be treated in strict confidentiality.
Recruitment license from National Agency of Employment №1814 from 08.12.2014

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