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Customer Care Specialist with different languages

Населено мястоGreece, Athens, Bulgaria PP Adecco

ПозицияSpecialist

Дата2019-05-28

КатегорияCall Centre and Customer Service




Customer Care Specialist with different languages


Currently we are working with a very big international company located in Athens, Greece and there are many possibilities to cooperate with world-known brands such as: Microsoft, Amazon, Facebook; Mastercard, Google, etc.
Now we are looking for experienced professionals eager to transform their language passion into valuable customer service and who are excited to join this organization. 

Main responsibilities:
- Resolve questions and inquiries from customers and partners over the phone and via email;
- Ensuring high client satisfaction by providing a professional service and swift resolution to all of the issues;
- Maintain web content;
- Continually learning new product features and maintaining customer/technical expertise in a wide range of products;
- Collaborate with other team members to provide high-quality support.

Requirements:
- Fluency in English and one of the following: German/French/Dutch/Italian/Finnish/Danish/Czech/Hebrew/Norwegian/Slovak;
- Ability to communicate effectively;
- Ability to work under pressure and reach targets;
- Excellent communication and negotiation skills;
- Good user knowledge of MS Office;
- Experience with internal software/social media platforms is advantage.

Your benefits:
- Attractive monthly salary;
- Great opportunities to career promotion; 
- Modern work environment;
- Public health insurance + discounts for health services;
- Greek language lessons;
- Complete relocation package (flight tickets & assistance with accommodation).

If you are interested in starting your career in Greece , please send us your CV in English! 
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment №1815 from 08.12.2014
 

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