Добавено на 3 months ago

Account Creation / Maintenance Specialist with Italian or German

Населено мястоOblast Sofia, Bulgaria

Нивo на позициятаSpecialist

Дата на добавяне2021-06-03

ИндустрияCall Centre and Customer Service




Account Creation / Maintenance Specialist with Italian or German


For one of our trusted clients - international company with Shared Services Center in Sofia, we are looking for Account Creation / Maintenance specialist with Italian or German.

Key responsibilities:

•    Create customer account in SAP basis details received from Sales/Customers.
•    Perform customer pre-qualification requirements (e.g. duplicate checks, restricted party screening, license verification). 
•    Provide customers with account information (e.g. account number, status, etc.)
•    Monitor customer activation and ensure it is completed and customer communication sent.
•    Handle queries and resolve it on-time
•    Report out daily performance and update all performance logs and Report KPI's/SLA's as per agreed timelines
•    Perform assigned activities as per defined timelines and accuracy parameters of the process

Requirements:

•    University degree
•    Basic understanding of overall F&A or OTC cycle
•    Work experience in Customer Master Data /Master Data Management 
•    Experience with SAP (Customer Master data, including invoicing, contracts, workflows)
•    Good MS Office skills
•    Good analytical skills and problem-solving abilities
If you want to be part of unique atmosphere of mutual respect and professional ambition, we are looking forward to receive your CV today!

All applications will be treated in strict confidentiality.
Recruitment license from National Agency of Employment № 1814 from 08.12.2014