Добавено на 3 months ago

Order Management Specialist with Italian

Населено мястоOblast Sofia, Bulgaria

Нивo на позициятаSpecialist

Дата на добавяне2021-07-21

ИндустрияCall Centre and Customer Service




Order Management Specialist with Italian


For one of our trusted clients - international company with Shared Services Center in Sofia, we are looking for Order Management Specialist with Italian.

Key responsibilities: 

•    Create orders and manage or correct them as required while coordinating other departments/stakeholders for order fulfillment
•    Update orders with additional requirements/details: e.g. fee for emergency delivery, special handling fees, containerizing, palletizing, import/export
•    Support product return process in cooperation with other departments
•    Manage/support order related inquiries and service requests
•    Perform assigned activities as per defined timelines and accuracy parameters of the process
•    Interact with client stakeholders for process improvements and metrics management

Qualifications:

•    University degree
•    Understanding of overall order to cash cycle
•    Previous work experience in Order Processing or Order fulfillment 
•    Experience with SAP (including invoicing, contracts, workflows)
•    Good MS Office skills
•    Customer service orientation and attention to details
•    Ability to work in teams, with deadlines and time pressure

If you want to be part of unique atmosphere of mutual respect and professional ambition, we are looking forward to receive your CV today!

All applications will be treated in strict confidentiality.
Recruitment license from National Agency of Employment № 1814 from 08.12.2014