Добавено на 1 week ago

Business Analyst

Населено мястоOblast Sofia, Bulgaria

Нивo на позициятаSpecialist

Дата на добавяне2021-04-05

ИндустрияIT and Telecommunications




Business Analyst


Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,600 branches, with 34,000 full-time employees in over 60 countries and territories around the world.
For one of our trusted clients, we are currently looking for Business Analyst
Main Tasks:
  • Develop MIS system for customer management and internal communication 
  • Develop and maintain daily, weekly and monthly operational analysis as it relates to volume, efficiencies, cycle time, quality, and service 
  • Report on operational metrics, conduct data and business analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format 
  • Generate and distribute management reports in accurate and timely manner

Skills:
  • Accounting Graduates with Business Management/ MBA (Finance)
  • + 3 years of experience in the BPO industry in similar role
  • Strong Analytical skills required
  • Fluent in English
  • Fluent in Italian, Russian or French 
  • Strong ability to analyze raw data, draw conclusions, and develop actionable recommendations
  • Sound business decision-making ability
  • Ability to handle multiple projects simultaneously and to prioritize and handle several tasks at once with multiple deadlines 
  • Ability to communicate with people of various technical and business backgrounds
  • Attention to detail & high level of accuracy
  • Excellent MS Office skills especially in Excel, Powerpoint, Visio, etc.
  • Prior experience working with process mining tools like Celonis, etc.

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
Recruitment license from National Agency of Employment №1814 from 08.12.2014