Добавено на 1 week ago

Senior IT Specialist Unified Communications

Населено мястоSofia grad, Bulgaria

Нивo на позициятаSpecialist

Дата на добавяне2021-09-15

ИндустрияIT and Telecommunications




Senior IT Specialist Unified Communications


The Adecco Group is the world's leading provider of workforce solutions. With more than 33,000 employees and around 5,100 branches in 60 countries and territories around the world, we offer a wide variety of services, connecting approximately 700,000 associates with our clients every day.
For one of our trusted clients, a BPO company, we are looking for Senior IT Specialist Unified Communication.

Responsibilities:
 

•    Administration, maintenance and monitoring of the relevant communication infrastructure, currently:
-    Microsoft Skype for Business
-    Microsoft Teams
-    Videoconferencing hardware
-    Legacy phone and fax systems
-    Switchboards and other integrations

•    Plan and design decommission of landline based phone services across Konica Minolta Business Solutions Europe

•    Conceptualize, plan and implement transition from Skype for Business to MS Teams, including replacement/migration of integrated Call Center Solution

•    Installation of hotfixes, service packs, maintenance work

•    Support provisioning of new functions and features

•    Monitor incoming tickets, tasks and requests and resolve within relevant SLAs

 
Requirements:
 

•    Excellent communication skills

•    Practical technical knowledge of core Microsoft technologies 

•    Geared to be proactive, strategic and innovative

•    Excellent spoken and written English skills

•    Full command of MS Office applications

•    Willingness to travel Europe-wide

•    Committed, open-minded and communicative team player


What they offer:
 
•    Friendly and positive atmosphere

•    Competitive salary

•    Additional healthcare

•    Fuel and lunch allowance

 
If you recognize yourself in the description, please send your resume in English.
Only suitable candidates will be contacted.
All applications will be treated in strict confidentiality.
Adecco Bulgaria has Recruitment license № 1814 / 08.12.2014