Добавено на 2 months ago

Onboarding Support Specialist (remote project for 3-6 months)

Населено мястоOblast Sofia, Bulgaria

Нивo на позициятаStaff

Дата на добавяне2021-09-24

ИндустрияCall Centre and Customer Service




Onboarding Support Specialist (remote project for 3-6 months)


Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,600 branches, with 34,000 full-time employees in over 60 countries and territories around the world. We believe that a better working environment contributes to a better life.
Currently for one of our clients Tide - a UK financial technology company providing mobile-first banking services for small and medium-sized enterprises, we are now looking for an enthusiastic and proactive person for a position:
Onboarding Support Specialist (remote project for 3-6 months)
Some of the things you will be doing:
- You will be calling potential members that have downloaded the Tide app;
- You will walk these potential members through our signup process and answer their questions;
- You will work with the KYC team to ensure that the members have provided all the correct documentation and will troubleshoot any issues that come their way. For this reason, you’ll need to be technically minded. 
You will be a great fit if you:
- Are passionate, driven, have a can-do attitude and positive! You have previous financial services; telesales experience, and demonstrable success working towards a revenue target;
- You have experience using Zendesk or similar CRM systems;
- You feel comfortable working in a fast-paced, quickly changing environment that is incredibly target oriented;
- You have an excellent telephone manner and objection handling skills;
- You have excellent verbal, written and interpersonal communication skills in English.
What the company offer:
- Working from home;
- Motivational pay with benefit system; 
- A highly inspirational working environment within an international framework;
- Working time – Monday till Friday from 11:00 to 20:00.
If you find our proposal interesting, please, send your CV in English.
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment No1814/ 08.12.2014.