Добавено на 1 month ago

Quality Assurance Specialist /Gambling industry/

Населено мястоOblast Sofia, Bulgaria

Нивo на позициятаSpecialist

Дата на добавяне2022-06-28

ИндустрияLeisure and Tourism




Quality Assurance Specialist /Gambling industry/


Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,700 branches, with 36,000 full-time employees in over 60 countries and territories around the world.

On the behalf of our client “Pragmatic Play” - a leading multi-product content provider to the iGaming online industry, offering innovative, regulated and mobile-focused gaming products, we are looking for 
 

Quality Assurance Specialist /Gambling industry/

Main responsibilities:

•    Analyze procedures and processes in order to evaluate the quality and efficiency of the dealers;
•    Review and evaluate dealers, presenters/host performance according to the set standards;  
•    Keeps abreast of changes to policies and procedures related to the line of work;
•    Prepare reports to communicate outcomes of quality assurance testing activities; 
•    Identify training needs and suggest training interventions to meet quality standards;
•    Leads the assigned team, provides feedback to the members, and follows up on their progress;
•    Perform other duties as assigned to support the efficient operation of the department; 

Your profile:

•    High school diploma;
•    Minimum 6 months, online or land-based casinos (not necessarily as QA) would be an advantage;
•    English – good level;
•    PC literate;
•    Good communication and organizational skills;
•    Ability to work on shifts: 6:00 – 14:00; 14:00 – 22:00; 22:00 – 6:00.


If you are interested in our offer and meet all the requirements, please send your CV in English. 

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. 
Recruitment license from National Agency of Employment №1814 from 08.12.2014