Добавено на 3 weeks ago

Reservations agent

Населено мястоOblast Varna, Varna, Bulgaria PP Adecco

ПозицияStaff

Дата2018-10-26

КатегорияLeisure and Tourism




Reservations agent


Adecco is a Fortune Global 500 company and the global leader in HR services.
The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,700 branches, with 36,000 full-time employees in over 60 countries and territories around the world.
In Bulgaria, Adecco focuses on providing consulting recruitment services, outsourcing and temporary workforce solutions. The job opportunities you can find with Adecco are in the fields of technology, finance, pharmacy, tourism, and many others.
On behalf of our client, Trade Fair Trips Ltd, a travel agency targeting the business-to-business travel sector with custom solutions for company representatives attending international trade events, we are currently looking to recruit:

Reservations Agent
 
Our requirements:
- You must be fluent in English with the ability to speak or write without any concerns.
- You must be fluent in German with the ability to speak or write without any concerns.
- Good negotiation skills over the phone.
- Documents proving your language skills- (high school, university, work, certificates).
- Experience in the hotel accommodation field/ hotel reservation systems (over the phone and e-mail) is a plus.
- Experience with Microsoft Office (Outlook, Excel, Word) and Internet.
- Enjoy searching through the web and communicating with various hotels over the phone/e-mail.
- Being able to construct a good e-mail fast.
- Polite and patient, ready to handle stressful situations with tact.
- If you lack experience you may substitute by showing great communicative skills, free speech, high motivation and desire to work. 
- Sociable, easy to talk to and able to “break the ice” easily on first conversation and make good first impression.
- Reliable, ready to get involved and dedicate yourself to the business.
- Strict, accurate, well-organized, fast learner, perfectionist, ready to meet targets and deadlines.
- Referrals from former employers are always a plus.
Your main duties will include:
- Daily communications with hotels over the phone and via Internet/e-mail in English (and in your second language if you have such).
- Offering and promoting our company service to hotels all over the world.
- Active negotiations over the phone with hotels.
- Establishing good relations with hotel chains and suppliers to guarantee long-term relationships.
- Meeting targets and deadlines.
- Following the advice and requirements set from manager and reporting to manager on a daily basis.
What we offer:
 - A Young team, always ready to help you.
- A dynamic environment located in a great open-space office in central Varna.
- Attractive salary plus bonus based on your monthly performance and sales
- Standard day shift (9 to 17:30 and 10 to 18:30) Monday to Friday
- Daily communications with hotels/suppliers over the phone and via e-mail in English and German which will broaden your knowledge.  
If the tourism industry, English and German languages are your passion and you feel excited to learn more and communicate with hotels and suppliers around the Globe this is the perfect job for you!
If you find this job opportunity interesting and think you can become part of our young team, which is looking to expand and would be thrilled to have a new, motivated and experienced person to join and contribute to the company’s growth, please send us your CV in English only along with a recent photo of you.
NB: The ones we approve will receive a call in English, during working hours, for a preliminary interview.
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
Recruitment license from National Agency of Employment №1814 from 08.12.2014

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