Добавено на 6 months ago

Application Support Engineer

Населено мястоOblast Varna, Bulgaria

Нивo на позициятаSpecialist

Дата на добавяне2021-05-26

ИндустрияIT and Telecommunications




Application Support Engineer


Adecco is a Fortune Global 500 company and the global leader in HR services.
The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,700 branches, with 36,000 full-time employees in over 60 countries and territories around the world.

On behalf of our trusted client, we are looking for:

Application Support Engineer

Position overview:
The position requires the candidate to perform troubleshooting, incident resolution, and proactive issue prevention for key business application systems written in C# and using SQL and NoSQL databases. Key Tasks and
Responsibilities:
• Incident troubleshooting and resolution.
• Helping on-boarding new customers.
• Support application release deployment activities into the production environment.
• Perform and seek to continuously improve the monitoring of the application environment and supporting infrastructure.
• Proactive monitoring and ticket handling.
• Perform day-to-day production support to maximize system availability and correct operation, diagnose issues, with ownership of problems to resolution.
• Communicate with peers and managers regarding system issues & participate in 24x7 on-call duties

Requirements:

• 1+ years’ experience at similar position
• Understanding of web applications and API
• Strong problem determination and solving skills
• Great customer service skills
• Good knowledge in writing SQLs
• Ability to handle activities on multiple projects and tasks within the same or different projects simultaneously
• Ability to deal with and manage change and escalate issues as necessary
• Knowledge of various issue tracking and documentation systems, such as Jira Cloud, Zendesk, Confluence

Nice to have:

• Visual Studio knowledge
• C# programming knowledge
• Experience with Microsoft Azure
• Develop scripts to achieve customer environment requirements and automate processes.

Our client offers:

• Competitive salary
• Opportunity to develop and grow
• Collaborative working environment
• Sports card
• Food vouchers
• Great office location

If you meet all the requirements and are interested in our offer, please send your CV in English.
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
Recruitment license from National Agency of Employment №1814 from 08.12.2014