Добавено на 11 months ago
Customer support agent with German
Населено мястоOblast Varna, Bulgaria
Нивo на позициятаSpecialist
Дата на добавяне2023-05-12
ИндустрияCall Centre and Customer Service
Customer support agent with German
Our client is “Incantare” Ltd. - a fast-growing and ambitious company focused on home-related web shops combined with physical showrooms in the Netherlands. The company sales kitchen and bathroom products. Their current strategy is to target on the countries within the EU.
Given the growth within the company, we are looking for a communicative employee to occupy the position:
Customer support agent with German
Your role:
• Answer clients’ queries in a timely and professional manner by phone, email, live chat;
• You must always provide the most accurate and complete information to customers regarding products, pricing information, delivery status etc.;
• You will make offers to the clients;
• Maintain accurate client data records on the database;
• Collaborate with other team members.
You must have:
• Fluency in German;
• Working level of English is considered a plus;
• Experience in a customer service environment;
• Excellent communication skills;
• Excellent typing and computer skills;
• Willingness to travel in business trips when necessary.
The company offers:
• Full time position (5 days per week);
• Attractive salary;
• Social benefits – sports card and additional health insurance;
• 13th salary in the end of the year;
• 25 days annual paid leave;
• Informal atmosphere;
• Hybrid working model after the first couple of months.
If you are interested in our offer and meet all the requirements, please send your CV in German or English.
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
Recruitment license from National Agency of Employment №1814 from 08.12.2014
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