Добавено на 1 week ago

Junior IT Consultant

Населено мястоSofia grad, Bulgaria

Нивo на позициятаSpecialist

Дата на добавяне2023-01-24

ИндустрияIT and Telecommunications

Junior IT Consultant

We at Adecco believe that a better working environment contributes to a better life. Our expert consultants take time to match your skills and personality to the right company, ensuring the best fit for you. We are giving you a chance to build your career in an international environment!
For one of our trusted clients - a product based company with more than 20 years of history and successful innovation of multi-platform broadcasting and live-streams, we are looking for motivated and ambitious person to join their technical team as a Junior IT Consultant. 

• Provide support and assistance to the customers – receiving customers' queries and responding in a timely manner on the required shifts;
• Ensure that all support and monitoring cases are handled by research, escalating, and resolution following the company procedures;
• Active communication to the R&D team and fill in all of the necessary documentation;
• QA Testing on basic functionalities of the supported software;
• Pro-Actively work for building the customer trust and belief in the service the company is providing

• Education /high school or higher/ in technical or engineering field 
• Be a Team player and communicative person who is wiling to learn;
• Be able to work in a dynamic and fast-changing environment;
• Be customer orientated, well-mannered and willing to help;
• Have interest in computing and streaming area.
• Very good communication skills in both verbal and written English;
* any experience in with customer or technical support environment will be considered as an advantage but not mandatory

You can expect:
• To be part of a fast-developing industry within a friendly team of professionals
• To take part of challenging assignments
• Opportunity for career and knowledge growth
• Flexible working hours
• Additional social package

If you recognize yourself in the description above and you are looking to start you professional career send us your updated CV in English.
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
Recruitment license from National Agency of Employment №1814 from 08.12.2014