Добавено на 2 weeks ago
Database and Application Support Specialist
Населено мястоOblast Sofia, Bulgaria
Нивo на позициятаSpecialist
Дата на добавяне2024-08-27
ИндустрияIT and Telecommunications
Database and Application Support Specialist
Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,700 branches, with 36,000 full-time employees in over 60 countries and territories around the world.
Currently, for one of our clients – an American software company, one of the leading providers of intelligent automation and digital workflow transformation we are looking for Database and Application Support Specialist to join their international team of highly skilled developers, database and system administrators, product specialists and consultants.
Among your responsibilities will be:
- Take ownership of our business customers’ issues and see problems through to resolution and provide enterprise level technical support via phone, web, and email and ticketing system
- Research, diagnose, troubleshoot, and identify solutions to resolve issues related to application use and configuration
- Effectively communicate complex technical issues to customers and departments within the corporation, such as product management, software engineering, sales, and quality assurance=
- Guide associate Technical Support Engineers when needed
- Elevate customer issues to senior support engineers when needed
- Participate in regular support team meetings.
- Prepare test systems for replication of user issues
Required Skills:
-2+ years professional experience in enterprise level technical support
-Professional experience with any of the backend languages – Java, .NET, Python
-Professional experience with database support (SQL or Oracle)
-Any experience with ERP Solutions and/or Financial Applications (ex. Oracle, SAP) and Application Servers (such as Web Logic, JBoss, etc)
-Resourceful team player with strong interpersonal skills
-Result-oriented with strong problem-solving skills
-Fluency in English
-Willingness to work on US shift (3pm-0am)
What you can get if you decide to join us:
-Work-Life balance with 25-days annual paid holiday
-Very flexible hybrid mode of work
-Аdditional healthcare insurance (incl. dental package and medical treatment)
-An additional voluntary monthly pension provision and employees can choose which fund they wish to enroll in
-Fully covered Multisport card
-Additional allowance (for transportation and/or food)
-Regular team buildings and company events
-Various employee discounts with our partners
-Special financial offers from our financial partnership program
-Corporate Social Responsibility events and initiatives
-Learning & development programs, conferences, and training
-Bright office space near a subway station
-Parking availability
Do you want to be part of a company that transform businesses with cutting edge solutions - from intelligent automation to seamless document management?
If you have the curiosity, passion, and collaborative spirit, work with us!
Send us your CV in English today!
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
Recruitment license from National Agency of Employment № 1814 from 08.12.2014
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