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Case Coordinator with German and English, София град

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Основна информация

Заглавие: Case Coordinator with German and English
Местоположение: София град
Заплата:
Тип: Постоянен

Case Coordinator with German and English

Today we are giving you the chance to build a career in our company at the position of Case Coordinator with German and English


Requirement:

· University degree;

· English and German– minimum B2 level;

· Experience in working with Microsoft Office;

· Excellent communication and organization skills.

Responsibilities:

· Be first line of enquiry for customer requests. Logs the requests in to a data base;

· Real-time collection of customers/devices data and validation of its accuracy;

· Ensures that the customer is entitled to the service, validates customer contract details;

· Manages the service requests through Mail client or ticketing system and provide basic information on the already opened service requests;

· Manages multiple tasks or cases simultaneously with minimal supervision;

· Keeps case documentation as per requirement;

We offer:

· Competitive remuneration package;

· Work in a multinational corporate environment;

· Standard working time;


· Food vouchers;

· Additional health coverage;

· Opportunity to work in a friendly team.

If you see yourself in our role, send your CV in English to Adecco.BG.IR@adecco.com


Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment N=1814/ 08.12.2014.




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