|Заглавие:||Case Coordinator with German and English|
Case Coordinator with German and English
Today we are giving you the chance to build a career in our company at the position of Case Coordinator with German and English
· University degree;
· English and German– minimum B2 level;
· Experience in working with Microsoft Office;
· Excellent communication and organization skills.
· Be first line of enquiry for customer requests. Logs the requests in to a data base;
· Real-time collection of customers/devices data and validation of its accuracy;
· Ensures that the customer is entitled to the service, validates customer contract details;
· Manages the service requests through Mail client or ticketing system and provide basic information on the already opened service requests;
· Manages multiple tasks or cases simultaneously with minimal supervision;
· Keeps case documentation as per requirement;
· Competitive remuneration package;
· Work in a multinational corporate environment;
· Standard working time;
· Food vouchers;
· Additional health coverage;
· Opportunity to work in a friendly team.
If you see yourself in our role, send your CV in English to Adecco.BG.IR@adecco.com
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment N=1814/ 08.12.2014.
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